How To Order Your Footage

Please read the following closely and email us with any questions.

If you find it useful, we can offer a drive transfer of High-Definition footage on an external hard drive provided by NSP (starting at $100, depending on file volume and type, this is a deposit that will be refunded if you return your drive).

FAQ

1. How do I know what I should purchase?

Good question! Many of our clients rely on us to edit their footage and don’t archive their High-Definition raw footage themselves. Some of our clients like to archive this footage and edit it to create excerpts, promos and trailers on their own. If you plan to do any editing of your performance, you should purchase the Drive Transfer.

2. What is raw footage? Will I be able to view it?

Click here to download a test video file >

If you cannot see this test video file, you still have the option to purchase footage. We will work with you to create the file type you need for viewing and editing. Just email your Project Manager Cherylynn Tsushima at cherylynn@nelshelby.com or Lucy Shelby at lucy@nelshelby.com.

4. I have a PC, can I work with the High Definition files?

Yes, you can see these files on a PC computer. Please remember to tell us you have a PC so we can format the drive accordingly. We will also make you H.264 Quicktime files which are compatible on a PC computer.

5. How long will it take to transfer my files, and do you give me everything?

We will give you all camera angles (for example: close, wide and the two-camera mix). It will take up to two weeks after your project wraps to receive your drive transfer.

6. Can I get the footage later? Next month, or next year?

Yes, but remember that we archive all of our footage after six months, and you may need to pay a re-activation fee ($250) to work with your footage again. It’s best to make the decision now.

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